We’re Hiring: Foodbank Coordinator

Falkirk Foodbank is recruiting a Foodbank Coordinator to support the day-to-day running of our service and work alongside our Foodbank Manager and volunteer team.

This is a hands-on operational role covering our warehouse, office, referrals, deliveries and volunteer support.

Salary: £27,300 FTE (£17,160 pro rata)
Hours: 22 paid hours per week
Working days: Monday, Tuesday, Thursday and Friday
Location: Falkirk Foodbank
Closing date: Friday 30 October 2026

Start and finish times can be agreed with the successful candidate, provided they fall between 8.30am and 3.30pm. The post involves six hours on site each working day, including a 30-minute unpaid lunch and a 20-minute paid break.

About the role

The Foodbank Coordinator will work closely with the Foodbank Manager and our volunteer team, helping to keep our warehouse, office, referrals and deliveries running safely and effectively.

The post requires an understanding of the challenges faced by people experiencing financial hardship and a commitment to treating everyone with dignity and respect.

The successful candidate will provide day-to-day support and supervision to volunteers, coordinate routine activity across the foodbank and act as a first point of contact for routine operational matters.

Main responsibilities

• Provide day-to-day supervision and support to volunteers across the warehouse and office.
• Coordinate daily warehouse activity, allocate tasks and ensure foodbank procedures are followed consistently.
• Monitor stock levels, support stock audits and help maintain effective warehouse organisation and processes.
• Oversee routine referral and office activity, ensuring referrals are processed correctly.
• Respond to routine enquiries from referral agencies and provide guidance on the referral process where appropriate.
• Identify and escalate unusual or complex referrals, safeguarding concerns and other matters requiring the Manager’s attention.
• Respond to routine telephone, email and enquiries, including arranging donation collections, supporting donor acknowledgements and giving basic advice to clients on getting support from the Foodbank.
• Coordinate drivers, food parcel deliveries, urgent deliveries and one-off donation collections.
• Support volunteer rotas and arrange cover where required.
• Support volunteer recruitment, induction and administration, including maintaining appropriate volunteer and training records.
• Support volunteer training, recognition and retention, including refresher training and the development of guidance and training materials.
• Ensure health and safety and food hygiene procedures are followed and routine safety checks are completed, reporting concerns to the Manager.
• Act as the first point of contact for routine operational matters and provide day-to-day operational cover when the Manager is unavailable.
• Maintain relationships with referral agencies and partner organisations and support community engagement, social media, donation drives, supermarket collections and events.

About you

We are looking for someone who:

• Has experience of working in the third sector and working with volunteers.
• Is organised, reliable and comfortable taking responsibility for routine day-to-day operations.
• Can work positively with a large and varied volunteer team.
• Can manage and prioritise a large number of smaller tasks, often at the same time, and solve routine problems.
• Is able to carry out manual work.
• Communicates clearly and respectfully with volunteers, referral partners, donors and members of the public.
• Has an understanding of the social and financial challenges within the Falkirk District and is committed to treating people with dignity and respect.
• Is confident carrying out routine administration and using email and standard office systems.
• Can follow procedures carefully, including health and safety, safeguarding and confidentiality requirements.
• Works well as part of a small team and is comfortable working closely with the Foodbank Manager.

How to apply

To apply, please send your CV and a covering letter explaining your interest in the role and how your experience and skills are relevant to the position.

Applications should be emailed to [email protected].

Closing date: Friday 30 October 2026.

Back to News